What happens if I send the wrong amount or wallet address?
Please contact our support team immediately via the Contact page with all details of your transaction. We will review your case and assist you.
What are the fees?
XMLGold offers transparent exchange rates with no hidden fees. You will always see the exact amount you will receive before confirming the exchange.
How long does an exchange take?
Most exchanges are processed instantly or within a few minutes.
How can I exchange currencies?
1. Select the currency you want to exchange and the one you want to receive.
2. Enter the amount and your wallet/payment details.
3. Submit your request and follow the payment instructions.
4. Once payment is confirmed, your exchanged funds will be sent to you.
Which currencies do you support?
Currently, XMLGold supports:
-USDT (ERC20, TRC20, BEP20)
-Other popular e-currencies and payment systems (check our homepage for the latest list).
Is KYC mandatory?
KYC is not required.
How To Create a XMLGOLD account?
If you want to open an account for personal use you can do it over the phone or online. Opening an account online should only take a few minutes. You need to register to the site and just login to the site using the userid and password.
